Privacy Policy

Effective Date: 18 – 12 – 2024

TiaHouseboatAlleppey.com (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

1.1 Personal Information

  • Contact Details: Your name, email address, phone number, and address.
  • Booking Details: Information related to your houseboat booking, such as preferences and special requests.
  • Payment Information: Payment details for bookings. We use secure third-party payment processors and do not store payment information.

1.2 Automatically Collected Information

  • Log Data: Your IP address, browser type, and device details when you visit our website.
  • Cookies: Small files stored on your device to improve your experience (see Section 4).

2. How We Use Your Information

  • To Process Bookings: Confirm your bookings and process payments.
  • Customer Support: Respond to your inquiries or complaints.
  • Personalization: Offer tailored content and services.
  • Legal Compliance: Meet legal requirements and resolve disputes.
  • Security: Prevent fraud and protect our website.

3. Sharing Your Information

  • Service Providers: We share your data with trusted providers for payment processing and website support.
  • Legal Compliance: We may share your information if required by law.
  • Business Transfers: If our business is sold or merged, your information may be transferred.

4. Cookies and Tracking

We use cookies to improve your experience:

  • Essential Cookies: Enable website functionality.
  • Analytical Cookies: Help us understand website usage.
  • Marketing Cookies: Provide personalized ads.

You can manage cookies through your browser settings. Disabling cookies may limit some website features.

5. Data Security

We follow industry standards to protect your information. While we aim for strong security, no system is completely secure. Please contact us if you have concerns.

6. Your Rights

  • Access: View the personal information we hold about you.
  • Correction: Update incorrect or incomplete details.
  • Deletion: Request deletion of your personal information.
  • Consent Withdrawal: Withdraw consent for data use.

7. Children’s Privacy

We do not knowingly collect information from children under 18. If we learn we have collected such information, we will delete it.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their privacy policies.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

  • Email: tiajourney00@gmail.com
  • Phone: 9744 55 3883
  • Address: : Hiba communication near high school road, Kuttippuram. Opposite sub-register office, pin 679571

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Effective Date.” Please review it regularly.